Royal Rock Catering takes pride in creating menus with tastes and flavors that reflect our District nutrition beliefs and commitment to serving whole, minimally processed foods and providing excellent service.

The Facility Use Scheduling Office in Community Education is your first contact in booking an event within the Hopkins School District. They will check space availability, match function size to the appropriate venue and assist as necessary in arranging the setup of your event. All catering events held in a District facility must be accompanied by a District permit. You can reach the Facility Use Scheduling Office at 952-988-4072 between the hours of 8:00-4:00. Making arrangements with facilities does not ensure your catering request is known. Please be sure to contact the catering department as well.

All catered events must be planned and ordered through our Hopkins High School Special Events and Customer Care Coordinator at (952) 988-4606 between the hours of 8:00 A.M. and 4:00 P.M.

Customers must place their orders SEVEN business days before the event.  We cannot guarantee that we can meet the needs of a customer that places an order less than seven business days out; this notice is necessary to provide you with the level of service and specific menu you request.

Final number of meals must be specified 3 business days before your event. You will be billed for that specified amount or actual attendance, whichever is greater. Royal Rock will be prepared for minor fluctuations only.

All first time customers will be required to pay a 25% deposit.

 Internal orders must include a valid accounting code at the time the order is placed. A direct bill application or valid credit card pre-authorization form must be on file with the catering office for all other functions.

 

All cancellations must be submitted to the catering office no later than ONE week prior to the function to avoid a cancellation fee. Events or items cancelled less than one week before the scheduled function will result in a $50.00 cancellation fee. Events cancelled within 24 hours of the scheduled function will be charged 50% of the estimated food and beverage charge.

All food and beverage is subject to the applicable local sales tax unless the function is sponsored by the Hopkins Public Schools. All serviced events are subject to a 15% service charge. Drop off orders, 10%. An after hours service fee will be implemented for all orders that will take place M-F:After 4:30 PM and anytime on Saturday or Sunday.  Anything after these hours and under $500 charges service fee of 15%.   In an effort to reduce cost to the District, Royal Rock Catering does not accept gratuity for its services.  

Customers are required to return all Royal Rock catering equipment and other property received as part of their delivery or takeout order at the conclusion of the function, unless other return arrangements are made. In the event that equipment and other property are not returned as stated, a $10.00 charge for pickup or purchase replacement will automatically be assessed.

We prepare enough food to generously serve the guest count we are given prior to the event. Please understand that the client is paying for that specified number of guests to be fed, not for a set quantity of food. We always bring more food than needed because we would never want to run out! Food safety, being of the highest priority, demands that we incorporate the policy of not releasing any "left over" perishable food. We are able to leave non- perishable items such as cookies & bars or bottled beverages and will do so upon request. 

In addition, Royal Rock staff is unable to handle or serve food brought in from outside sources. This is in accordance with federal and state food safety guidelines. We appreciate your cooperation and understanding of our potential liability related to this policy and efforts to protect the District’s financial resources.